Three Rivers Federal Credit Union (hereinafter referred to as "3 Rivers", "we", "our", or "us") values the privacy of our members and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information across our financial services, including online banking.
Information We Collect:
- Personal Identification Information: We may collect your name, address, email address, phone number, Social Security number, and other identifying information when you open an account or apply for services.
- Account Information: Details about your account transactions, balances, and payment history.
- Online Activity Data: Information such as IP address, browser type, and access times when you use our website or online banking systems.
How We Use Your Information:
- To provide and manage your accounts and services, including processing transactions and responding to inquiries.
- To comply with legal and regulatory requirements, including fraud prevention and risk management activities.
- To improve our services and enhance your experience by analyzing usage patterns.
Sharing of Information:
- We do not sell your personal information to third parties.
- We may share your information with service providers who assist us in delivering and improving our services.
- We may disclose information as required by law or to protect the rights and safety of our members and institution.
Security of Your Information:
- We implement security measures to protect against unauthorized access, alteration, or destruction of your personal information.
- Access to your personal information is restricted to employees who need it to perform their job duties.
Your Choices and Rights:
- You can update your contact information and preferences through our online banking platform or by contacting us directly.
- You have the right to request access to the personal information we hold about you and to request corrections if needed.
Changes to This Policy:
- We may update this Privacy Policy periodically. We encourage you to review it regularly for any changes.
For any questions or concerns regarding this policy or the data we hold about you, please contact us through our official communication channels. Thank you for placing your trust in Three Rivers Federal Credit Union.